Contact Us

For questions regarding your online order:

See our FAQ's

Email Customer Support

General Company Information:

Steiff North America, Inc.
24 Albion Road, Suite 220
Lincoln, RI 02865
Phone: 888-978-3433

Customer Support hours of operation: 10:00 am to 3:00 pm EST, Monday through Friday excluding holidays

Become a Retailer
Are you a licensed retailer interested in selling Steiff products in your store?
Learn More

Contact Steiff Club Support
Contact Wholesale Customer Service
Contact Sales

Media, Press & Promotions:
Email or call 888-978-3433

Manufacturer Registration Number

Reg. No. PA 4588 (DE)

Additional Resources

• Shipping & Returns
• Online Policy
• Privacy Policy
• Terms and Conditions
• Wholesale Inquiries

Unfortunately, we are unable to provide information, identification, or valuations on vintage or secondary market Steiff items. The most reputable sources for information concerning older Steiff items are the Steiff Sortiment books by Gunther Pfeiffer, available for purchase through Steiff retailers.